Urmet have worked closely with Pro Installer Multicoms Solutions on their site at Spring Wharf, Bath – which involved the installation of over 150 Miro Colour Video Monitors!
As part of the installation, Multicoms Solutions installed the Urmet Elekta and Sinthesi Steel panels.
We’ve now been fortunate enough to see some of their hard work, our Sinthesi Steel Panels have been installed on site and are looking great!
Our Sinthesi Steel video entry panels are modular, meaning that they can be customised to meet your site’s exact requirements. They can also be professionally engraved by Urmet in-house with no additional lead time – you can see the Urmet engraved nameplates in the images above.
Spring Wharf exemplifies the high quality installations that Urmet Pro Installers such as Multicoms Solutions produce consistently.
Yet another great install Multicoms Solutions, thanks for sharing!
These 2 new methods can be used in addition to the variety of ways you can already receive Urmet Technical Support.
The new methods are:
Message the Urmet Team on WhatsApp!
WhatsApp can be used for on site Technical Support, but also for Customer Service queries. Simply click the title of this post, or visit our Contact page to start a conversation with us!
New Technical Support Button!
Based on customer feedback, we have made it easier for you to quickly access our Customer Service Hub when you’re on-the-go. There is now a yellow button at the top of our mobile website, which directs you straight to our articles!
These 2 new methods to receive Technical Support are in addition to the variety of ways you could already receive Urmet Technical Support, these being…
With the addition of these 2 new methods, that means there are now 7(!) different methods to receive Urmet Technical Support!
The connection diagram is specific to your order, and details every connection on the system.
The site specific connection diagram arrives as part of the Technical Pack, which includes the following to guide you through your installation:
Site Specific Connection Diagram
Fault Finding Guides with Hints & Tips
Interactive Hardware Installation Manuals
Software Programming Guides
Software Installer Tools
USB Software Setup
Providing a Technical Pack for every new installation means that installing Urmet could not be simpler, as the Technical Pack guides you through the process, assisting you with your Practical Training.
Take a look at the video below to learn more about the Urmet Site Specific Technical Pack!
We should also mention…
Each site specific connection diagram arrives with a unique drawing number beginning with ‘UD’, simply quote this to our Technical Team and they can immediately bring up your specific connection diagram to provide you with fast Technical Support.
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Compatible on our 2 Wire ‘2Voice’ system, the new multi-user call forwarding device is specifically designed for multi-dwelling residential developments.
Ok, but what is it?
The multi-user call forwarding device allows each resident to forward calls from the entry panel to their mobile device via the Urmet CallMe App.
The Urmet solution is centrally managed and remotely administered, meaning that installation is simple as you do not need to enter each individual apartment to configure the system.
Take a look below at some of the features of the multi-user call forwarding device:
To find out more about the Urmet Multi-User Call Forwarding Device, or the Data Bundle click the title of this post to visit the product page.
Or alternatively, click here to talk to our customer service team
Following feedback from our customers, we have been working hard to re-design our Projects page so it is easier to navigate and use.
The Urmet Projects page displays our extensive portfolio, specifically for high-volume residential developments.
We have added our Access Control system ‘Easy Door’ to the filters, and made the Projects page accessible from every page on our website.
We have also completely redesigned the page itself so it is easier for you to browse through all of our projects.
Click on the GIF below which shows you how to find the Projects page on the Urmet website.
Thank you for your valuable feedback, the Urmet Team always take on-board customer suggestions to make sure our customers’ Urmet experience is a positive one.
This year, Urmet & Anchor Sound & Security are celebrating 40 years of working together.
To commemorate this occasion, we have a very special installation to share.
Urmet Pro Installer Anchor Sound & Security first installed this original 625 panel in 1981, and it was still fully functioning!
Despite this, the system, and building, was in need of an upgrade, and Anchor Sound & Security were the clear choice for installing the new system.
So, 40 years after it was first installed, the 625 panel was replaced with a brand new Urmet Sinthesi Steel Video Entry Panel.
Some of the features of the Sinthesi Steel Panel are:
It’s clear to see that the installation of a brand new Urmet Entry Panel, and a completely new building fascia, have fully rejuvenated this building.
Thanks for sharing Anchor Sound & Security, yet another great installation, in a long line of installations spanning 4 decades!
We said this week was going to be a good one…
We’ve developed a quick and simple way you and your clients can learn more about Urmet products.
We’ve launched Urmet Product Videos!!
Take a look at the product video for our 2 Wire Elekta Steel Entry Panel below…
We have produced a video for ALL of our most popular products, and they’re available to view now on each product page.
Just look for the small blue ‘Play’ button on every product page. Whenever you see that, it means that a video is available to watch, click the button to start playing!
So what’re you waiting for, check out your first video now!
Happy New Year to all of our Customers!
Whilst we’re glad to see the back of 2020, we know that 2021 will be equally as filled with challenges for us all.
So you can be rest assured we are here to support you and your installations in 2021, as we have done for the last 40 years.
2021 is going to be an exciting year at Urmet UK, we have been busy planning a range of updates that will help to make your lives easier when purchasing, installing and specifying Urmet.
The first of which drops next week… so stay tuned, it’s going to be a good one…
If you need help with Technical, or Sales Support then please contact the Urmet Team at: customerservice@urmet.co.uk
Or alternatively, Whatsapp us on: 01376 556028
We look forward to continuing our work with you in 2021!
It’s been a strange year for us all, so let’s reflect on some of our highlights. We couldn’t have done this without YOU!
What’s happened at Urmet this year?
1 – New Website – Definitely our biggest change this year, and following an overwhelming amount of positive feedback on our new website, we continued to add new features such as:
– ‘What’s New at Urmet’ Panel
– Product Reviews
– Contact Widget
We’ve got many more new features planned for next year, so stay tuned!
2 – Customer Service Hub – We launched a way you can quickly find out the answers to your commonly asked questions – now with nearly 300 articles available to browse.
3 – Ticketing System – we introduced a ticketing system that has allowed us to double the amount of customer enquiries we can manage at the same time.
Oh, and that’s just since August!
Thank you to all of our customers for making this year one of change and improvement for us at Urmet UK.
Everyone here at Urmet hopes you have a very Merry Christmas & a prosperous New Year.
We are looking forward to continuing to work with you in 2021.
Merry Christmas & Happy New Year!
Regards,
Urmet Team
We are pleased to announce that our Access Control system ‘Easy Door’ is now available on our website.
Easy Door is a standalone, locally or remotely managed Access Control system that is designed for small-medium residential applications.
Easy Door is simple to program, and does not require an internet connection on site when locally programming as Easy Door utilises Read & Write technology. Users are managed in the Cloud, and the controller is updated when each token is presented to the reader on site.
Take a look below to see how you remotely manage user tokens when using Easy Door.
With the addition of Easy Door, this means that there are now 3 different Access Control systems on the Urmet website (IPassan & Transit+), each of which are designed for different types of applications.
To find out more about the Urmet Easy Door Access Control system, click the picture below!
With Christmas just around the corner, please take note of our opening times for Christmas and New Year
Our last day in the office is Wednesday 23rd December 2020, and we return on Wednesday 6th January 2021.
Our last dispatch date will be Tuesday 22nd December 2020, for any orders required after the Christmas break please confirm your preferred delivery date when ordering.
So, we’re still around for another 3 weeks or so to help you in any way we can. For all enquiries please email customerservice@urmet.co.uk
After an especially strange year for us all, everyone at Urmet is wishing you a very Merry Christmas & a prosperous New Year.
We are looking forward to continuing to work with you in 2021.
Merry Christmas & Happy New Year!
Regards,
Urmet Team
We are pleased to announce that Urmet have secured a new project!
Redland Court, located in Redland, Bristol, is being installed by Urmet Pro Installer Multicoms Solutions.
This project is using the Urmet 2 Wire Door Entry system ‘2Voice’ and our Access Control system ‘Easy Door’.
For this project, Urmet are supplying 3 Elekta Steel Entry Panels and 27 Miro 4.3″ Video Handsets.
Urmet have worked extensively with experienced Pro Installer Multicoms Solutions for both small and large projects. We can’t wait to see how this project turns out!
Click here to read the full case study…
Our Standalone system Transit+ has received a much needed upgrade to the Transit+ App and the Controller Firmware.
Following feedback from a few Urmet Installers, we are pleased to announce the updated version of Transit+, and we have implemented our Installers’ suggestions….
The update includes:
The updates to the Transit+ App and the Controller Firmware reflect our commitment to listening to our Urmet Installers.
Check out the full version of the Transit+ App by clicking the pictures below!
Urmet is continuing to work extensively with Pro Installer Anchor Sound & Security.
Anchor Sound & Security are highly experienced Urmet Pro Installers, who have used Urmet Door Entry solutions for multiple new and replacement systems.
Urmet supplied our Flush Sinthesi Steel modular Door Entry Panel for this replacement system.
The Sinthesi Steel Entry Panel is a highly customisable Door Entry solution. Depending on your clients requirements, you can add modules and request custom nameplate engraving – meaning that every Sinthesi Steel installation has a unique panel design.
Some of the features of our Sinthesi Steel Modular Panel are:
Thanks for sharing Anchor Sound & Security, yet another professional and stylish installation from an Urmet Pro Installer.
We are pleased to announce that Urmet have secured a new project!
Kettle Yard is located in Bow, London, and is being installed by highly experienced Urmet Pro Installer ‘ProLogic Systems’.
This project is using the Urmet 2Voice 2Wire Door Entry System, integrated with our IPassan IP Access Control System.
Urmet are supplying 7 2Smart Stainless Steel Digital Call Panels & 56 Miro 4.3″ Colour Video Handsets to this site.
We are looking forward to working closely with Urmet Pro Installer ProLogic Systems on this project. Kettle Yard adds another project to their already extensive portfolio.
Click here to read the full case study!
You can now leave reviews on your favourite Urmet products!
We receive a lot of positive feedback about our products and systems from Installers, Consultants and Developers – however we had no where to display it.
Until now…
If you have previously installed, specified or used any Urmet products, we would love to hear your opinions.
Here’s a few examples of what you can include in your review:
To submit a review, simply visit the Urmet website, find the product you wish to leave a review on, and begin submitting your review.
We can’t wait to hear from you!
Recently we have seen a significant uptick in the amount of Refurbishment System quotes, with 43% of all new system quotes now being referenced as ‘Refurbishment Systems’.
A popular Urmet solution for these Refurbishment systems is our 2 Wire ‘2Voice’ system used in conjunction with our made-to-order 2Steel Entry Panel.
Our customers are choosing the Urmet 2Steel Entry Panel for a number of reasons, one of which is the highly customisable nature of this panel – take a look at the full set of features below:
Take a look at the Urmet 2Steel Entry Panel below, make sure to also look at the drawings included below as these show just 3 of the numerous variations of our 2Steel Panel. 
This update brings a host of new features to the Urmet CallMe App.
Along with some minor bug fixes, this update includes:
Check out our updated CallMe App now by clicking here!
Urmet worked with Urmet Pro Installer Anchor Sound & Security to upgrade this 25+ year old system with a stylish new Urmet system.
Urmet supplied the Sinthesi Steel Audio Panel for this 6 way system + trade.
It was requested that Urmet provide custom nameplate engravings for each apartment – providing a bespoke, professional finish to this replacement system.
Some of the features of our Sinthesi Steel Panel are:
Thanks for sharing Anchor Sound & Security, yet another great installation from an Urmet Pro Installer!
Introducing IPerCom 2.0!
IPerCom 2.0 was developed with 3 core considerations in mind:
We’ve focused on these and more in our latest update, take a look at some of the new/updates features below:
To find out more about our IPerCom system, and it’s new/upgraded features, click here!
We are pleased to announce that Urmet have been chosen to continue supplying Fletton Quays for Phase 2!
Fletton Quays, located in Cambridgeshire, is being installed by Urmet Pro Installer Amwell Electrical LTD.
This project is integrating our 2Voice 2Wire Door Entry System, with our IPassan IP Access Control System.
Urmet are supplying a further 6 Elekta Steel Video Entry Panels and 122 Miro 4.3″ Colour Video Handsets for Phase 2.
Click here to read the full case study!
Since Lockdown, we have been much more active on the Urmet Linkedin Page.
We are frequently posting Company Updates, Customer Installation Stories and New Product Announcements.
Recently installed an Urmet system you are proud of? Send some pictures of your installation to customerservice@urmet.co.uk and you will be featured on our Linkedin page!
Connect with Urmet on Linkedin now!
The Urmet Find an Installer page is growing, fast…
In the last month, we have doubled the amount of Urmet Installers now appearing on our Find an Installer map!
And, did you know that the Urmet Find an Installer page is our 3rd most visited page on our new website?
We have Urmet Installers located across the entire country, so if you’re searching for an Installer for your project, take a look at our extensive network now!
If you are an Installer, and would like to appear on our Find an Installer map, contact us at customerservice@urmet.co.uk
Take a look at our Find an Installer map by clicking on the picture below!
Did you know that Urmet customers prefer to send in their questions between 5-7pm every weekday? AND that 17% of all tickets received are being sent over the weekend?
To help support our customers’ new working patterns, even when we are not in the office, we have invested in the Urmet Customer Service Hub!
Here, you will find articles based on our most frequently asked questions. We are continuously adding new articles, so make sure to keep checking back!
If the answer to your question is not yet included on our Customer service Hub, simply click ‘Submit a Ticket’ in the top right hand side of the page and a member of the Urmet Team will get back to you shortly.
Check it out now!
Urmet worked closely with Urmet Pro Installer Anchor Sound & Security to provide a stylish, overdue upgrade to this 30 year old system.
Urmet supplied our Sinthesi Steel Audio Panel for this 9 way system + Trade.
It was requested that Urmet provide custom nameplate engravings for each apartment – something which Urmet provide with no additional lead time.
Some of the features of our Sinthesi Steel Panel are:
Thanks for sharing, another great installation from Anchor Sound & Security!
We are pleased to announce that Urmet are supplying a new project!
Castle Park View, located in Bristol, is being installed by Urmet Pro Installer ‘Sovereign Fire & Security LTD’.
This project is using the Urmet 2Voice 2Wire Door Entry System, with our IPassan IP Access Control System.
Urmet are supplying 3 Elekta Steel Door Entry Panels and 286 Miro 4.3″ Colour Video Handsets to this site.
Click here to read the full case study!
We are pleased to announce Version 2 of the Urmet Self Resetting Emergency Exit System.
This product has achieved Secured by Design certification as a critical component part.
Some of the features of the Urmet Self Resetting Emergency Exit System are:
We have a new addition to our standard POST range!
POST6 is a Request to Exit, 1.2M pedestrian exit post, that has a brushed stainless steel finish.
It is designed for a Request to Exit Button & an Emergency Break Glass Unit.
The New RTE Urmet POST6 is ideal for:
The dimensions of the Urmet POST6 are as follows:
W100mm x D50mm x H1200mm.
Take a look at the New Urmet POST6 here.
Urmet worked closely with Urmet Pro Installer Multicoms Solutions to provide the client with a stylish door entry solutions for their building.
The client ended up choosing our new Mikra2 panel, 2 button video panel with keypad module. It’s features include:
· 2Voice System Compatible
· Two Call Buttons
· Casing Protection Rating IP55
· Mechanical Shock Rating IK07
· Dimensions (HxWxD) 180 x 100 x 28 mm
· Wide Angle Camera 110° Horizontal – 92° Vertical
· Double Door Management: Car and Pedestrian
It’s been a busy week for us here at Urmet – we have successfully answered 700 customer enquiries!
Furthermore, we are proud to announce that now 100% of all enquiries received were successfully resolved on time! This up from 98% 2 weeks ago!
Did you know that your favourite time to send us a question is between 5-6pm every weekday?
To deal with this, we are now working until 6pm to ensure that you receive an answer to your enquiries by the end of the working day.
If you have any questions related to anything Urmet, make sure to send us a ticket here.
Take a look at the new Urmet Reader Range!
All of our new readers have Bluetooth Integration and have Mifare Plus AES 128 Bit Encryption. They are also compatible with Urmet IPassan, Transit + and Easydoor systems.
Click the part numbers below for specifications:
P80 Reader – H90mm x W85mm x D25 mm – Fits 1 Gang Electrical Box
PK80 Reader – H90mm x W85mm x D25 mm – with Keypad – Fits 1 Gang Electrical Box
P40 ‘Mullion’ Reader – H90mm x W47mm x D23 mm
We are pleased to announce that Urmet are supplying a new project!
Chelmer Waterside, located in Chelmsford, Essex is being installed by Urmet Pro Installer ‘Prologic Systems’.
This project uses the Urmet 2Voice Door Entry system; using 12 Elekta Steel Entry Panels and 312 Miro Video Doorphones.
Click here to read the full case study!
We are pleased to announce the newest feature of our website, the What’s New at Urmet Panel!
Check back here to see quick Urmet News including Product Updates, Company Updates and General Urmet News.
