Want to contact the Urmet Team?

Whether you need Technical Support on site, or you have a project you’d like to discuss and get a quote for, we’ve got you covered…

Contact our Support Team

Need technical support? Or just some help identifying/ordering a spare part? Don’t worry, our support team are here to help.

Contact the Support Team at support@urmet.co.uk, or click the button below!

Email the Support Team

Need a Technical Call Back?

On site and need a technical call? Email our support team and explain your issue, provide relevant part numbers, images and the 5 digit number on the main power supply, and we’ll give you a call!

Arrange a Call Back

Contact our Projects Team

Have a project you’d like to discuss? Our dedicated projects team are available to help you decide which Urmet solution is best for you.

Contact the Projects Team at projects@urmet.co.uk, or click the button below!

Email the Projects Team

Need a Video Call to Discuss Your Project?

If you want to install or specify Urmet, and you have a project you’d like to discuss in more detail, click below to schedule in a Zoom meeting directly with our projects team!

Schedule a Meeting


Frequently Asked Questions

Take a look at the answers to some of the questions we frequently get asked by our customers…

We operate an online support service – that’s fancy talk for saying you can contact us via email.

However, if you’d like a call from the Urmet Team, we will happily call you.

We just ask that you email us your questions first, so we can get the right member of the Urmet Team to call you back (for example, it’s no use if our Projects team call you if you need technical support on site).

So don’t worry, you can talk to us on the phone, we just ask for a bit of information first.

Don’t worry, you can speak to our Technical Team over the phone.

If you’re installing a new Urmet system, you’ll receive a site-specific connection diagram, outlining all of the cabling & programming requirements for your system.

If you need some help along the way, you can contact our technical team by emailing them with your enquiry; alternatively you can request a call back and a member of the technical team will give you a call – we just ask for some information about your site & enquiry before we call, so we’re best prepared to help you.

Find an Installer

Need to find an experienced Urmet Installer for an upcoming project? Or, do you need to call out an Urmet Installer for some simple system maintenance?

Check out our Find an Installer map!

This map lists the location, and contact details for every Urmet Installer nationwide! It even shows which of our systems they have previously installed, so you can be sure that when using this tool, you’ll be finding an experienced installer that can help you with your project.

Find an Installer ›

Where to Find Us…

We’re located in Great Notley in Essex, just off the A120, about 25 minutes from Stansted Airport.

Our full address is as follows:

Urmet UK
490 Urban Hive
120 Avenue West
Great Notley
Braintree
Essex
CM77 7AA